Hastens Reviews
Hastens has an overall rating of 4.6 based on 18 reviews. Customer feedback on Hastens is mixed: Hastens reviewers highlight positive aspects like exceptional comfort, high-quality craftsmanship, luxurious materials and design, which strongly appeal to affluent individuals seeking premium sleep solutions. However, Hastens is often criticized for its high price point, long delivery times, limited customization options.
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How would you rate Hastens?
All Hastens Reviews (18)
smallduck738
January 09, 2023
"An incredible mattress experience"
This mattress is truly incredible. The quality is top-notch, and the whole ordering process went off without a hitch.
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MonicaCrawford
November 28, 2022
"Hastens Beds in Brussels"
We stumbled upon Hastens beds at the Nest, and let me tell you, it was a total game changer. We thought we’d look for a similar bed for our place. At the Hastens location in Brussels, we were warmly welcomed, and they provided all the info we needed. This team is top-notch, and the follow-up from start to finish was smooth as butter. I really suggest you check them out. Our sleep has gotten so much better!
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tinymouse988
February 26, 2022
"The Ultimate Bed Experience!"
Buying a bed from Hästens has been a fantastic journey for me, even though it’s definitely on the pricier end. The staff were super helpful and really went above and beyond to assist me, even with all my endless inquiries. I’m absolutely thrilled with this incredible bed from Sweden! I’d totally suggest checking out the awesome team in London at the Marylebone and Notting Hill locations!
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kdsalazar2010
February 11, 2022
"Hästens Brussels Experience"
Not long ago, we bought a bed from Hästens Brussels. These beds are truly impressive, and we opted for one to improve my back support. The service I got from the beginning was excellent. From the initial appointment all the way to the bed's arrival, it’s been a delight. They kept me updated about the delivery from Sweden and when it finally arrived at my place. I’d highly suggest checking out the beds, and for sure, the staff at the Brussels location are super friendly and helpful!
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ChristyNewman
December 10, 2021
"Top-notch service from Hastens..."
Hastens Maastricht provided fantastic service, coming out twice to ensure the bed would fit our staircase. I visited the store for guidance on two occasions, and the customer support was solid. The delivery went off without a hitch: I got a call just 15 minutes before they showed up right on time. Smooth delivery all around. The bed (Maranga, grey check) offers a totally different sleeping experience: it genuinely feels like you're resting on clouds, not just some catchy phrase. Absolutely love it.
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BenLopez
November 20, 2021
"Everything went smoothly and I had a..."
Everything went smoothly and I had a warm and effective service starting from the greeting at the Brussels shop, all the way to the ordering and home delivery of our purchase. The bed itself - no doubt about it - is of exceptional quality and we are super happy with this buy.
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beautifulleopard505
November 12, 2021
"Awesome bed and fantastic customer care"
I absolutely adore the Hästens bed I bought and I get to enjoy it every single day like it’s brand new. Just as impressive is the smart, warm, inventive, and approachable service I received at the Brussels location. It’s been a wonderful experience, and I’m super pleased with my choice.
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Bgreenshields
November 10, 2021
"Our latest Hästens bed experience"
We just got our fourth Hästens bed - the Eala. Couldn't be happier with this buy; it has totally met our hopes! The crew at the Wigmore St shop were fantastic, super helpful, and full of info. We also picked up some other stuff like sheets, pillows, and a duvet/cover for our 2000T bed, and the whole process was smooth sailing from beginning to end.
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angryswan518
November 10, 2021
"Shopping for Our New Bed at Hastens..."
We headed over to Hastens Notting Hill to pick out our new bed. This is our first experience with this brand. Leticia, the store manager, was incredibly helpful and really tuned in to what we needed. We're quite pleased with our buy. The delivery times were solid too. The kids are thrilled to jump around on the new bed! :0)
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heavybird476
June 15, 2021
"Dreaming on a Cloud"
For years, I’ve been toying with the thought of getting a Hästens bed, and I finally went for it. Leticia at the Hästens shop on Notting Hill Gate was super friendly, really helpful, and knew her stuff. From trying it out to getting advice and the bed delivered, everything was smooth sailing. Sleeping on a Hästens feels like floating on clouds. I can’t recommend it enough!
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HazelTorres
May 14, 2021
"Awesome Shopping Journey"
For the past five months, I've been loving the comfort of my new bed. It took me years to finally decide to purchase one, mainly due to the steep price. My only regret? Not making this choice sooner. I can't say a single bad thing about it. The entire experience was a real gift: Marie-Laure at the Brussels shop gave me excellent advice and really took her time with me, the delivery was spot on and handled with care, and I've been enjoying wonderful nights ever since. Just fantastic!
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greenpeacock506
April 25, 2021
"Outstanding Experience from Start to Finish"
From the service at the showroom to how the product was delivered, everything was top-notch. The sales staff at the showroom really know their stuff when it comes to the full range of Hastens products, and they were super accommodating with all my delivery needs. The delivery team was just as great—knowledgeable, helpful, quick, and polite. Overall, it was a fantastic experience all around.
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SylviaHawkins
April 21, 2021
"Thrilled with our Hastens bed purchase!"
We’re really pleased with the Hastens bed we bought; it’s super comfy and totally worth the investment. Leticia at the Nottinghill Store was amazing—so helpful, friendly, and really knows her stuff about the products and brand. I can’t recommend her enough as your go-to person if you’re thinking about getting this bed. Hastens has a ton of choices, and having someone who understands what fits your needs can make all the difference.
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AndreRodriquez
April 20, 2021
"Fantastic Experience at Hastens Bruxelles"
Had a fantastic experience at Hastens Bruxelles. Marie-Laure was super helpful. She really got what I was looking for and suggested the perfect bed for me. I was thrilled with the delivery and transport too. My place has a pretty tight staircase, and Hastens even sent someone ahead of time to make sure the bed could fit through. I'm absolutely loving my 2000T now!
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TommyVasquez
April 11, 2021
"Absolutely thrilled"
Fantastic service, which I totally didn’t see coming during lockdown. My email question got a speedy response, and they provided helpful info. Placing the order was a breeze, and they were super flexible with the delivery timing through Addison Lee. We’re really stoked about our new duvet cover (Daisy Iris), which feels incredibly soft and silky. The fresh, lively pattern has truly breathed new life into our bedroom. Absolutely thrilled.
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